Last updated: June 5, 2025
At Griffith Trophies Pty Ltd ("Trophy Specialists", "we", "us", or "our"), your privacy is very important to us. We are fully committed to protecting your personal information and being transparent about how we collect, use, store, and share your data in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Our Commitment
We will always ensure that we handle your personal information securely and carefully. Your personal information will only be used when it is necessary for us to deliver a service to you or perform other essential business functions and activities, or as required by law.
2. Definitions
For clarity, capitalised terms used but not defined in this Privacy Policy have the meanings given to them in our Terms & Conditions.
3. Collection of Information
We collect personal information that is necessary for our business functions and activities, which may include:
- Your name
- Contact details (e.g. email, mobile, business phone)
- Account details (username, password)
- Business name and company details
- Records of your communications and interactions with us
- Usage data (including IP address, device information, access times, and pages viewed)
- Transaction details (such as orders made through our Platforms)
- Any other information you provide to us directly or via our Platforms
We may collect this information when you:
- Register for an account or use our Platforms (including MonstaSEO)
- Communicate with us
- Submit content or feedback
- Complete transactions
- Interact with our website or receive marketing
4. Use and Disclosure of Information
We use your personal information for purposes including:
- Providing, maintaining, and improving our services and Platforms
- Verifying your identity and managing your account
- Communicating with you about your account, transactions, or changes to our service or policies
- Processing orders and transactions
- Sending you offers, updates, surveys, and marketing communications (you may opt out at any time)
- Protecting against fraud or unauthorised activity
- Fulfilling legal obligations
We do not sell your personal information to third parties. We may share your personal information with:
- Service providers who support our operations (such as hosting, IT, analytics, marketing, or payment providers)
- Our contractors, affiliates, and related parties as needed to operate and maintain the Platforms
- Law enforcement, government bodies, or regulators as required by law or to protect our rights
If personal information is likely to be disclosed overseas, we will take reasonable steps to ensure it is handled securely and in accordance with this policy.
5. Security of Personal Information
We take reasonable measures (administrative, technical, and physical) to safeguard your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no online service is ever completely secure; you are also responsible for keeping your account credentials secure as set out in our Terms & Conditions.
6. Access, Correction, and Your Rights
You may request access to personal information we hold about you, request corrections, or withdraw your consent to certain uses of your information, subject to legal restrictions. To do so, or if you have privacy questions or complaints, please contact us using the details at the end of this policy.
7. Cookies and Online Advertising
A cookie is a small data file stored by your web browser. We and our advertising partners use cookies and similar technologies to monitor your online activity, remember preferences, enhance your experience, and analyse website usage and campaign effectiveness.
- Some cookies are essential for the website’s functionality.
- Marketing/analytics cookies may be used to show you relevant content and ads.
Managing Cookies: You can usually control cookies via your browser settings. To opt out of third-party targeted advertising, visit Network Advertising Initiative Opt-Out.
8. Linked Sites
Our website may contain links to third-party websites or services. Trophy Specialists is not responsible for the privacy practices or content of those external sites. We recommend you review their privacy policies before providing any personal information.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When we no longer require your information, we will take reasonable steps to destroy or de-identify it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the Last Updated date at the top. Your continued use of our Services constitutes acceptance of any changes.
11. Contact Us
If you have any questions, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us:
Griffith Trophies Pty Ltd
19 Colray Ave, Osborne Park WA 6017
Email: sales@trophyspecialists.com.au
Phone: (08) 9444 9977
We will respond to your enquiry or complaint as soon as reasonably practicable.